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    • Terms of Service

    OVERVIEW

    Welcome to Gift Concierge. The terms “we”, “us” and “our” refer to Gift Concierge. Gift Concierge operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). This store is powered by Shopify, which enables us to provide the Services to you.

    The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

    Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

    By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

    SECTION 1 - ACCESS AND ACCOUNT

    By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or territory of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

    To use the Services, you may be asked to provide certain information. You represent and warrant that all information you provide is correct, current and complete and that you have all rights necessary to provide it.

    You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.

    SECTION 2 - OUR PRODUCTS

    We have made every effort to provide an accurate representation of our products and services. However, colors or product appearance may differ depending on your device and settings.

    We do not warrant that products will meet your expectations or be identical to images displayed.

    All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue products or limit quantities at any time.

    SECTION 3 - ORDERS

    When you place an order, you are making an offer to purchase. Gift Concierge reserves the right to accept or decline your order at its discretion. Your order is not accepted until confirmed.

    We must receive and process payment before acceptance. Please review your order carefully before submitting, as changes or cancellations may not be possible after acceptance.

    Purchases are subject to our Refund Policy.

    You represent and warrant that your purchases are for personal or business use and not for unauthorized resale or export.

    SECTION 4 - PRICES AND BILLING

    Prices, discounts and promotions are subject to change without notice. Prices shown at checkout apply at the time of order.

    Unless stated otherwise, prices do not include taxes, shipping, handling, customs, or import charges.

    You agree to provide accurate billing and payment information and to promptly update your account information as needed.

    You represent and warrant that you are authorized to use your payment method and that all charges will be honored.

    SECTION 5 - SHIPPING AND DELIVERY

    We are not liable for shipping and delivery delays. All delivery times are estimates and not guaranteed.

    We are not responsible for delays caused by carriers, customs, weather, or events beyond our control (including force majeure events such as public emergencies, labour disruptions, or transportation issues).

    Once products are transferred to the carrier, title and risk of loss may pass to you, subject to applicable consumer protection laws.

    SECTION 6 - INTELLECTUAL PROPERTY

    All content on the Services is owned by Gift Concierge, its affiliates, or licensors and is protected by applicable intellectual property laws.

    You may use the Services for personal or business use only. You must not reproduce, distribute, or exploit content without prior written consent.

    All trademarks and branding belong to their respective owners.

    SECTION 7 - OPTIONAL TOOLS

    We may provide access to third-party tools “as is” and without warranties or liability. Use of such tools is at your own risk.

    Future features and tools will also be subject to these Terms.

    SECTION 8 - THIRD-PARTY LINKS

    We are not responsible for third-party websites, content, or services. Accessing third-party links is at your own risk.

    You should review third-party policies before engaging with them.

    SECTION 9 - RELATIONSHIP WITH SHOPIFY

    The Services are powered by Shopify. All purchases are made directly with Gift Concierge.

    Shopify is not responsible for any transactions, products, or services provided through the Services. You release Shopify from all related claims.

    SECTION 10 - PRIVACY POLICY

    Personal information is governed by our Privacy Policy and Shopify’s Privacy Policy.

    Information may be processed in jurisdictions outside your residence. Please review our Privacy Policy for details.

    SECTION 11 - FEEDBACK

    Any feedback submitted grants us a perpetual, worldwide, royalty-free license to use it.

    You represent that you have the right to submit such feedback and that it complies with these Terms.

    We are not obligated to maintain, compensate, or respond to feedback.

    SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

    We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order is placed.

    SECTION 13 - PROHIBITED USES

    You may not use the Services for unlawful, harmful, or abusive purposes, including violating laws, infringing rights, or interfering with the Services.

    We may suspend or terminate access for violations.

    SECTION 14 - TERMINATION

    We may terminate access at any time without notice.

    Certain provisions survive termination, including intellectual property, liability, and indemnification.

    SECTION 15 - DISCLAIMER OF WARRANTIES

    The Services are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.

    We do not guarantee uninterrupted or error-free operation.

    SECTION 16 - LIMITATION OF LIABILITY

    To the fullest extent permitted by law, Gift Concierge and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from use of the Services.

    SECTION 17 - INDEMNIFICATION

    You agree to indemnify and hold harmless Gift Concierge and its affiliates from claims arising from your use of the Services or violation of these Terms.

    SECTION 18 - SEVERABILITY

    If any provision is unenforceable, the remainder remains valid.

    SECTION 19 - WAIVER; ENTIRE AGREEMENT

    These Terms constitute the entire agreement. Failure to enforce any provision is not a waiver.

    SECTION 20 - ASSIGNMENT

    You may not assign your rights without consent. We may assign our rights without notice.

    SECTION 21 - GOVERNING LAW

    These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.

    You agree to the exclusive jurisdiction of the courts located in Ontario, Canada.

    SECTION 22 - HEADINGS

    Headings are for convenience only and do not affect interpretation.

    SECTION 23 - CHANGES TO TERMS

    We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.

    SECTION 24 - CONTACT INFORMATION

    For questions, please contact us through the Contact Us link on our website.